Free Shipping on Orders Above ₹999 | COD Available | Easy 7-Day Returns

Returns & Exchange

7-day hassle-free returns — your satisfaction is our priority

7

7 Days Return Window

Initiate return within 7 days of delivery

Free Pickup

We arrange free doorstep pickup

Refund in 5-7 Days

Fast refunds to original payment method

What Can Be Returned

  • Item is unused and unwashed
  • All original tags are intact
  • Item is in original packaging
  • Return initiated within 7 days of delivery
  • Item matches the product received

Cannot Be Returned

  • Stitched, altered, or customized items
  • Items marked as "Final Sale" or "Non-Returnable"
  • Innerwear and personal care items
  • Items without original tags
  • Items returned after 7 days of delivery
  • Items showing signs of use, wash, or damage

How to Return?

Follow these simple steps to initiate a hassle-free return

1
Login to Account
Visit My Account > My Orders
2
Select Item
Choose the item you wish to return
3
Choose Reason
Select the reason from the dropdown
4
Schedule Pickup
Our courier will pick up within 2–3 days
5
Get Refund
Refund processed within 5–7 business days

Exchange Policy

We understand that finding the perfect fit can sometimes take a try or two. You can exchange your item for a different size or colour, subject to availability at the time of request. Exchanges are accepted under the same conditions as returns — unused, unwashed, with original tags and packaging intact, within 7 days of delivery.

To exchange, simply initiate a return and place a new order for the desired item. Our team will coordinate to ensure a smooth exchange experience. If the replacement is not available, a full refund will be issued to your original payment method.

Free exchange for size issues on first order

Refund Methods

Payment Method Refund To Timeline
Credit / Debit Card Original Card 5–7 Business Days
UPI / Net Banking Original Account 5–7 Business Days
Cash on Delivery Bank Account / UPI 5–7 Business Days
Store Wallet Vaidehi Wallet Instant

Note: Refund timelines depend on your bank's processing schedule. Vaidehi Fashion processes all approved refunds within 24–48 hours of return inspection.

Received Wrong or Damaged Item?

We sincerely apologise for any inconvenience caused. If you have received a wrong or damaged item, please contact us within 48 hours of delivery with clear photographs of the item and its packaging. Our customer support team will review your case on priority and arrange an immediate replacement or a full refund at absolutely no extra cost to you.

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